Refund policy

Returns & Refunds Policy (Short Version):

You have 30 days from receiving your item to request a return. Items must be unworn, unused, with tags, in original packaging, and with proof of purchase.
To start a return, email prestigetouchcleaningservices@gmail.com. Returns sent without approval won’t be accepted.

If approved, we’ll provide a return label and instructions.
Damaged, defective, or wrong items? Email us immediately for help.

Exceptions:

• No returns on perishable goods, custom or personal care items, hazardous materials, sale items, or gift cards.

Exchanges:
Return your item for a refund, then place a new order.

EU customers:
You have 14 days to return for any reason.

Refunds are issued within 10 business days of approval. If you haven’t received your refund after 15 days, contact us.

Questions? Email prestigetouchcleaningservices@gmail.com.